About shopping information
DO YOU SHIP INTERNATIONALLY?
Yes, we ship worldwide available.
WHAT SHIPPING METHODS ARE AVAILABLE?
Flat Rate: Cost $8.00
Fast Delivery Express: Cost $30
The Shipping Method and Received Days as below refer.
#1: USPS/China Post/ePacket/EMS/EUB 10-25 Days
#2: Express DHL/TNT/UPS/FEDEX 5-10 Days
Will MY ORDER HAVE AN TRACKING NUMBER?
All orders will have an tracking number, and you should receive the order update status email with an tracking number, then you can track it at the provided tracking website, or via official website.
About payment information
WHAT PAYMENT METHODS ARE ACCEPTED?
- PayPal payment online: the safer, easier way to pay.
credit card available through PayPal option without a PayPal account. - Stripe payment: credit card
- T/T, Western Union, Payoneer are available if needed.
Can I pay with my credit card?
Yes, pay with credit card via online PayPal option, Stripe payment, it don’t need have a PayPal account. it supports all kinds of cards includes Visa MC AmEx Diners Club Discover JCB Australian Bankcard Solo Switch Maestro…
Orders and Returns
HOW DO I PLACE AN ORDER?
Easy shopping online at our website, just choose the insoles into your cart and go to process checkeck out, then you can pay via PayPal.
HOW DO I TRACK MY ORDER?
All orders have an tracking number when the item is shipped, you can track it at offcial website, or the tracking website provided at email update status.
HOW CAN I CANCEL OR CHANGE MY ORDER?
Customer satisfaction is important to all of us, we will ship your purcharse as quickly as possible. if your order has not yet shipped, we can cancel or change it for you. However, we shall not be able to process a cancellation once your order has been shipped.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
We suggest to creat an account to check out for your order, then we can contact you easily if any questions, also you can pay your order with Guest Check Out, it don’t need an account for checking out.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
1. Chat with us via LiveChat online;
2. Send us message via website “Contact Us”;
3. Send us email directly by our email address;
Will get back and solve your problem ASAP Once we get your email or message.